How long does it take for orders to arrive?

Standard shipping for orders in the UK take 1-3 business days. International orders usually take a little while longer depending on the destination and customs processing.

What shipping method do you use?

Standard shipping for orders in the UK are shipped via Royal Mail First Class or Priority Mail.  International orders are shipped via Royal Mail First Class International Mail.

How much does shipping cost?

It depends on your country and the size of your order.  The easiest way to determine your shipping cost is to add the items to your cart, select either Flat Rate (UK) or International, and press the “update total” button.

Do you ship internationally?

Yes, we ship to almost every country around the world.


What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is your return policy?

Our goal is 100% customer satisfaction. In general, unworn clothing can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge.  If you have further questions please contact us.

For returns please email: info@pragmatictheory.co.uk